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Act on Specified Commercial Transactions

Sales company name

R Bank Co., Ltd.

Operation manager

Manabu Suzuki

location

5-5-1 Ueno, Taito-ku, Tokyo 110-0005

telephone number

+81-3-5724-3512 (Reception hours: 8:00~23:00)

Sales price

Varies depending on each accommodation plan (please refer to the accommodation plan details page for details).

Required fees other than the product price

Tokyo accommodation tax will be charged separately.

Payment method

・Credit card payment (online payment) ・Local payment (cash, credit card, other electronic money, etc.)

Payment period

・Online payment: Payment is made when the reservation is completed. ・On-site payment: Payment is made at check-in or check-out.

Timing of service provision

Varies depending on each accommodation plan (please refer to the accommodation plan details page for details).

Cancellation policy

In accordance with the hotel's accommodation terms and conditions, cancellations are free up to two days before the arrival date, and cancellations from the day before will incur the following fees: Cancellation 7 days or more before the arrival date: 100% of the accommodation fee No-show: 100% of the accommodation fee *Conditions may vary depending on the accommodation plan.

Please refer to the accommodation plan details page for details. *Separate cancellation fees may apply for group rates.

*If you made your reservation through a website other than the hotel's official website, please check the cancellation policy of the booking source.

Returns and Refunds

Due to the nature of the product, returns and refunds are not possible after delivery.

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