Privacy Policy
We recognize the importance of personal information entrusted to us by our customers, and will comply with laws and regulations regarding personal information protection, as well as establish the following privacy policy and strive to protect it.
Article 1 (Definition of Personal Information)
"Personal information" refers to "personal information" as defined in the Personal Information Protection Act, and refers to information about a living individual that can identify a specific individual based on the name, date of birth, address, telephone number, contact details, and other descriptions contained in the information (including information that can be easily compared with other information, thereby making it possible to identify a specific individual, and information that includes a personal identification code).
Article 2 (Method of collecting personal information)
This facility may collect the following personal information when guests make reservations, complete accommodation procedures, use our facility's services, respond to surveys, make inquiries, etc. 1. Name, address, telephone number, email address, gender, date of birth, nationality
2. Passport number (for foreign guests not residing in Japan)
3. Payment information such as credit card information and bank account information
4. Past usage history, allergy information, special requests
5. Information required to be provided by law, such as for creating a guest register
6. Other information related to the above
Article 3 (Purpose of collecting and using personal information)
The purposes for which our facility collects and uses personal information are as follows:
1. To accept and manage accommodation reservations
2. To exercise legal rights and fulfill legal obligations
3. To contact guests, provide services, and handle billing
4. To respond to inquiries and requests
5. To provide information about the facility, campaigns, events, etc. (direct mail, email newsletters, etc.)
6. To conduct statistical analysis and surveys to improve services 7. To respond to emergencies, such as contacting and delivering lost items 8. For other purposes of use specified at the time the personal information was collected
Article 4 (Change of purpose of use)
This facility will change the purpose of use of personal information only if it is reasonably recognized that the purpose of use is related to the purpose before the change. If any changes are made, they will be announced on this website.
Article 5 (Provision of personal information to third parties)
Our facility will not provide personal information to third parties without the prior consent of the customer, except in the following cases:
1. When required by law
2. When it is necessary to protect a person's life, body, or property, and it is difficult to obtain the individual's consent
3. When it is particularly necessary to improve public health or promote the healthy development of children
4. When it is necessary to cooperate with a national or local government agency, or a person commissioned by them, in carrying out duties prescribed by law
5. When all or part of the handling of personal information is outsourced to the extent necessary to achieve the purposes of use set out in Article 3.
Article 6 (Disclosure, Correction, and Suspension of Use of Personal Information)
The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Privacy Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific privacy policies you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Privacy Policy.
Article 7 (Person responsible for managing personal information)
R Bank Co., Ltd. 2-6-11 Kamimeguro, Meguro-ku, Tokyo
Article 8 (Safety Management Measures)
Our facility will take necessary and appropriate measures (security measures, employee training, etc.) to prevent the leakage, loss, or damage of personal information and to manage it safely.
Article 9 (Inquiries)
For inquiries regarding this policy, please contact the following: R Bank Co., Ltd. Tel: 03-5724-3512, open weekdays from 10:00 to 18:00 (excluding Wednesdays and Thursdays) Email: hostel@r-bank.co.jp
Article 10 (Changes to this Policy)
Customers may request the disclosure, correction, addition, deletion, or suspension of use of their personal information held by this facility. If you wish to carry out such procedures, please contact the office set forth in Article 8. We will respond promptly after confirming your identity. Please note that a fee of 600 yen is required for each request for disclosure procedures. However, no fee is required for correction, addition, deletion, or suspension of use.